DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH

OnTech Smart Services is seeking a Sales Operations Analyst to support the Partner Engagement Team and the growth of our B2B sales organization. The ideal candidate will be an ambitious, self-motivated, dynamic team player who thrives in a hardworking, start-up environment focused on driving revenue and customer satisfaction for a quickly growing brand.

Duties and Responsibilities: 

• Develop and maintain strong collaborative relationships with key stakeholders across the company in departments such as operations, finance, legal, etc. to ensure seamless delivery of sales ops functions
• Serve as liaison between business development and account management to facilitate hand off of newly signed clients and long-term care
• Identify, implement and document improvements in current workflows and processes that improve efficiency
• Partner with Account Managers on business reviews, strategic account reviews, partner initiatives and identifying opportunities to grow revenue
• Conduct ad-hoc analyses ranging from the development of new metrics to the identification of root causes for fluctuations in revenue or performance
• Develop operational metrics and dashboards that provide insights into sales pipeline and sales team performance and identify levers for improvement (reduce cycle time, increase close rates, etc.)

Education:

• BA/BS degree or equivalent work experience

Basic Qualifications:

• Excellent organization and time-management skills; results oriented, strong sense of urgency, proactive and flexible
• Willingness and aptitude to learn new technologies and skills
• Strong interpersonal skills with superior written and verbal communication
• Ability to handle change and ambiguity well
• Adept at managing multiple priorities in a dynamic environment to drive results
• Advanced skills in Google Workspace

Preferred Qualifications:

• 2+ years of experience in sales operations, business operations or other corporate analytical roles
• Experience implementing repeatable processes and driving automation or standardization
• Prior exposure and proven ability to thrive within a high-growth work environment

Through DISH and OnTech Smart Services, we have:

• An In-Home Services Team that ranked #1 in customer service by J.D. Power and Associates, meaning partners want to work with us due to our high-quality standards
• Successfully partnered with clients (e.g. Google, ADT), to diversify our base of business by providing a “field service as a service” offering
• Endless opportunity within a Fortune 250 company
• A long history of leading technological innovation

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check