We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

We are looking for a Fraud Prevention Manager with solid experience in the Fintech sector, strong involvement in regulatory matters, and a proven track record in implementing improvements in systems and processes related to digital accounts. This is a strategic position that will play a key role in protecting the company against fraud risks, ensuring regulatory compliance and operational excellence.

Role Responsibilities

Key Responsibilities
• Lead the strategy for fraud prevention and detection in digital products, especially digital accounts.
• Act as a reference in regulations applicable to the financial sector and fintechs, ensuring compliance with current standards.
• Manage and enhance anti-fraud policies, controls, and frameworks.
• Lead continuous improvement and transformation projects for anti-fraud systems and processes.
• Collaborate with Technology, Product, Compliance, and Legal teams to implement effective solutions.
• Analyze data and metrics to identify patterns, trends, and vulnerabilities.
• Develop and monitor fraud KPIs and operational efficiency metrics.
• Manage fraud prevention vendors and tools.
• Lead and develop the fraud prevention team.
• Participate in internal and external audits, as well as interactions with regulators.

Role Qualifications

Mandatory Requirements
• Solid experience in fraud prevention within the financial sector or fintech.
• In-depth knowledge of regulations and compliance applicable to fintechs and digital accounts.
• Proven experience in implementing and improving anti-fraud systems and processes.
• Experience with transaction monitoring, KYC, AML, and authentication tools.
• Strong analytical skills and data-driven mindset.
• Experience in team and project management.
• Advanced/Fluent English (mandatory).

EEO Statement

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms