Quality Analyst - Shipping Support - Innovative Engines and Energy Company
Curb
IT, Quality Assurance, Customer Service
Whiteland, IN, USA
Posted on May 8, 2026
Logistics & Quality Operations Coordinator — Shipping & Claims Management
Turn operational challenges into process improvements. This role is ideal for someone who thrives at the intersection of logistics, quality, and customer experience—where attention to detail and problem-solving directly impact operational success.
You’ll play a key role in ensuring shipping accuracy, resolving discrepancies, and strengthening processes across warehouse and distribution operations in a fast-moving, supply chain-driven environment.
Role Overview
In this position, you will act as a central point of coordination between warehouse teams, third-party logistics providers, and internal stakeholders. You’ll investigate shipment issues, support claims resolution, and contribute to continuous improvement initiatives that enhance quality and operational efficiency.
This is a hands-on role that combines analytical thinking, cross-functional collaboration, and real-world operational support across both office and warehouse settings.
Key Responsibilities
Shipment Discrepancy Resolution
Partner with logistics teams and third-party providers to identify, investigate, and resolve shipping discrepancies, ensuring accurate and timely outcomes.
Root Cause Analysis & Process Improvement
Analyze recurring issues, uncover underlying causes, and implement corrective actions to improve quality, reduce errors, and prevent future discrepancies.
Claims Coordination
Facilitate the end-to-end claims process by working closely with shipping teams and claims specialists to ensure efficient resolution and proper documentation.
Quality Support
Assist broader quality initiatives by contributing to audits, reporting, and continuous improvement efforts that drive operational excellence.
Container Program Oversight
Help manage and track returnable packaging programs, ensuring accountability, proper usage, and efficient circulation of materials.
Data Management & Reporting
Maintain accurate records, generate reports, and analyze data to support decision-making and performance tracking.
Cross-Functional Collaboration
Work closely with internal teams, warehouse personnel, and external partners to align on priorities, resolve issues, and maintain smooth operations.
What You Bring
Organizational Excellence
Ability to manage multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Communication Skills
Clear and professional written and verbal communication, with the ability to explain complex issues to a variety of audiences.
Analytical Thinking
Strong problem-solving capabilities with the ability to interpret data and identify trends or process gaps.
Technical Proficiency
Experience with common business tools such as Excel, reporting systems, and databases, including data entry and report generation.
Collaboration & Stakeholder Management
Proven ability to work effectively across teams and with external partners to achieve shared goals.
Professional Integrity
Comfort handling sensitive information with discretion and professionalism.
Work Environment & Requirements
This role operates across both office and warehouse environments, requiring flexibility and comfort working on-site within a large distribution setting.
Occasional physical activity may be required, including lifting materials (up to approximately 35 lbs.) and extended periods of standing or walking.
Preferred Background
A degree in business, supply chain, logistics, or a related field is beneficial, though equivalent experience is also valued.
Experience in logistics, warehouse operations, or quality-focused roles will help you quickly make an impact.
This is an excellent opportunity for someone looking to grow within supply chain operations while contributing to meaningful improvements in quality, efficiency, and customer satisfaction.
About Andiamo
Talent Partners for the AI Revolution. As a globally recognized staffing and consulting firm, we specialize in placing the top 2% of technology and go-to-market professionals with the world’s largest and most well-known companies.
For over 20 years, we've maintained the status of tier-one vendor for firms such as Palantir, Amazon, Fluidstack, Bloomberg, Relativity Space, Firefly, MasterCard, Visa, Two Sigma, Citadel, as well as other major financial services firms, elite hedge funds, Google-backed tech start-ups, and major software firms.
Our talent solutions include Permanent Placement, Contract Staffing, Executive Search, and Dedicated Recruiting Services (RPO). Find out more at www.andiamogo.com
Turn operational challenges into process improvements. This role is ideal for someone who thrives at the intersection of logistics, quality, and customer experience—where attention to detail and problem-solving directly impact operational success.
You’ll play a key role in ensuring shipping accuracy, resolving discrepancies, and strengthening processes across warehouse and distribution operations in a fast-moving, supply chain-driven environment.
Role Overview
In this position, you will act as a central point of coordination between warehouse teams, third-party logistics providers, and internal stakeholders. You’ll investigate shipment issues, support claims resolution, and contribute to continuous improvement initiatives that enhance quality and operational efficiency.
This is a hands-on role that combines analytical thinking, cross-functional collaboration, and real-world operational support across both office and warehouse settings.
Key Responsibilities
Shipment Discrepancy Resolution
Partner with logistics teams and third-party providers to identify, investigate, and resolve shipping discrepancies, ensuring accurate and timely outcomes.
Root Cause Analysis & Process Improvement
Analyze recurring issues, uncover underlying causes, and implement corrective actions to improve quality, reduce errors, and prevent future discrepancies.
Claims Coordination
Facilitate the end-to-end claims process by working closely with shipping teams and claims specialists to ensure efficient resolution and proper documentation.
Quality Support
Assist broader quality initiatives by contributing to audits, reporting, and continuous improvement efforts that drive operational excellence.
Container Program Oversight
Help manage and track returnable packaging programs, ensuring accountability, proper usage, and efficient circulation of materials.
Data Management & Reporting
Maintain accurate records, generate reports, and analyze data to support decision-making and performance tracking.
Cross-Functional Collaboration
Work closely with internal teams, warehouse personnel, and external partners to align on priorities, resolve issues, and maintain smooth operations.
What You Bring
Organizational Excellence
Ability to manage multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Communication Skills
Clear and professional written and verbal communication, with the ability to explain complex issues to a variety of audiences.
Analytical Thinking
Strong problem-solving capabilities with the ability to interpret data and identify trends or process gaps.
Technical Proficiency
Experience with common business tools such as Excel, reporting systems, and databases, including data entry and report generation.
Collaboration & Stakeholder Management
Proven ability to work effectively across teams and with external partners to achieve shared goals.
Professional Integrity
Comfort handling sensitive information with discretion and professionalism.
Work Environment & Requirements
This role operates across both office and warehouse environments, requiring flexibility and comfort working on-site within a large distribution setting.
Occasional physical activity may be required, including lifting materials (up to approximately 35 lbs.) and extended periods of standing or walking.
Preferred Background
A degree in business, supply chain, logistics, or a related field is beneficial, though equivalent experience is also valued.
Experience in logistics, warehouse operations, or quality-focused roles will help you quickly make an impact.
This is an excellent opportunity for someone looking to grow within supply chain operations while contributing to meaningful improvements in quality, efficiency, and customer satisfaction.
About Andiamo
Talent Partners for the AI Revolution. As a globally recognized staffing and consulting firm, we specialize in placing the top 2% of technology and go-to-market professionals with the world’s largest and most well-known companies.
For over 20 years, we've maintained the status of tier-one vendor for firms such as Palantir, Amazon, Fluidstack, Bloomberg, Relativity Space, Firefly, MasterCard, Visa, Two Sigma, Citadel, as well as other major financial services firms, elite hedge funds, Google-backed tech start-ups, and major software firms.
Our talent solutions include Permanent Placement, Contract Staffing, Executive Search, and Dedicated Recruiting Services (RPO). Find out more at www.andiamogo.com
