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Commercial Operations Manager

Budbee

Budbee

Operations
Stockholm, Sweden
Posted on Dec 17, 2024
Commercial · Stockholm, Sweden

Commercial Operations Manager

🚀 Drive innovation in e-commerce delivery! Join Instabee as a Commercial Operations Manager and turn data into impact, strengthen merchant success, and shape the future of logistics.

Elevate E-commerce Delivery with Instabee!

Instabee is seeking a commercially minded, hands-on,strategic and data-driven Commercial Operations Manager to join our Stockholm HQ! You’ll be a key resource in strengthening our commercial offering towards our merchants and deepen merchant partnerships — all while helping shape the future of e-commerce delivery. The role reports to the Commercial Director, Sweden. For the right person, there is also the opportunity to take on team leadership over time.

Why Instabee & This Role

We’re not your average last-mile delivery company. Instabee leads with a customer-first mindset, agile operations, and a focus on merchant success. We combine speed, flexibility, and innovation to deliver unmatched experiences. In this role, you’ll help translate these strengths into long-term value for our merchants and end users.

What You’ll Do

  • Analyze data to monitor and evaluate both commercial and operational performance.

  • Proactively identify opportunities to improve our operational setup for merchants, enhancing both our offering as well as the overall experience for merchants and their end consumers.

  • Participate in merchant meetings to uncover and validate improvement opportunities, then implement tailored, impactful solutions.

  • Collaborate cross-functionally with teams across Commercial, Product, Tech, and Operations to continuously improve, optimize, and evolve our merchant offerings.

  • Drive and lead initiatives that extend beyond day-to-day commercial operations—owning projects that are closely tied to Instabee’s core business, delivering measurable short- and long-term commercial impact.

About You

You’re structured, curious, and thrive in fast-paced environments. A natural problem-solver, you enjoy turning complexity into clarity and working cross-functionally to get things done.

What We’re Looking For

  • Degree in business, finance, engineering, or related field

  • 2–5 years in management consulting, growth, or operational excellence

  • Strong analytical and communication skills

  • Track record of leading cross-functional projects

  • Commercial mindset and interest in logistics & customer experience

  • Consulting experience is required; leadership experience is a plus, but not a must

What You’ll Get

We can promise challenge, growth, and the chance to shape how things are done — plus:

🌇 360° views from our Sky-High Stockholm office
🐶 Dog-friendly floor
🏓 Ping pong, shuffleboard & karaoke
⏰ Flexible hybrid work setup
👶 6 months parental pay
🎂 Your birthday off

Diversity & Inclusion

We’re committed to creating an inclusive workplace where everyone’s perspective is valued and every team member has the opportunity to thrive.

We're looking forward to receiving your application!

#LI-ML1

Department
Commercial
Locations
Stockholm, Sweden
Employment type
Full-time

About Instabee

Instabee was founded in 2022 after combining Budbee and Instabox — two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee is present in six countries, serving thousands of online merchants, including ASOS, Zalando, Inditex and H&M and is on track to become the most admired European e-commerce enabler.

Since the start, Instabee has focused on consumer-centric and sustainable solutions, offering deliveries to boxes and homes using muscle power, electricity, renewable diesel and biofuels. Through bespoke technical solutions, Instabee can guarantee optimal fill rates and routing, minimising any unnecessary transports. Instabee is backed by Kinnevik, Creades and EQT, among others.

Commercial · Stockholm, Sweden

Commercial Operations Manager

🚀 Drive innovation in e-commerce delivery! Join Instabee as a Commercial Operations Manager and turn data into impact, strengthen merchant success, and shape the future of logistics.

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