General Manager
Bolt
Operations
Tallinn, Estonia
Posted on May 12, 2026
General Manager
Bolt is one of Europe and Africa's fastest-growing mobility platforms — and Estonia is our home market. This is a rare chance to own and shape the core ride-hailing business where it all began: full strategic and operational accountability, a high-performing team to lead, and direct impact on how millions of people move through cities.Location: Tallinn, Estonia
About the role
We're looking for a leader with genuine general management experience — someone who has owned a P&L, built teams, and driven growth with commercial rigour. This role demands entrepreneurial ambition, sharp analytical thinking, and the credibility to represent Bolt externally with regulators, partners, and media.
Main tasks and responsibilities:
Lead strategy and execution of the Estonian ride-hailing business, balancing growth with sustainable profitability
Maintain strong marketplace health — driver supply, pricing competitiveness, ETAs, and rider experience
Build and develop a top-tier local team with a culture of ownership and continuous improvement
Drive driver engagement: competitive earnings, quality support, loyalty programmes, and partner relationships
Improve rider satisfaction, reliability, and retention through data-driven initiatives
Represent Bolt with regulators, public affairs, and local media — shape the operating environment, don't just react to it
Identify and pursue partnerships and business development opportunities that extend Bolt's market position
About you:
Proven general management or senior operations experience, ideally in high-growth or marketplace environments
Strong P&L ownership and commercial acumen — you understand unit economics and act accordingly
Data-driven decision-making with the speed and conviction to execute
Track record of building and leading high-performing teams
Excellent stakeholder and external communication skills
Entrepreneurial mindset — you treat the business as your own
Fluent English; Estonian is a meaningful advantage
Comfort navigating ambiguity and operating across global and local contexts
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
*Some perks may differ depending on your location.
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid model. Take care of your physical and mental health with our wellness perks.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
