Operations Manager
Bolt
Operations
Dar es Salaam, Tanzania
Posted on Mar 7, 2026
Operations Manager
The Operations team at Bolt holds full responsibility for strategy, marketplace health, and growth in Dar es Salaam. To further expand on our success story, we’re looking for a data-driven and passionate Operations Manager with a get-it-done attitude, ready to drive strategic initiatives and help transform the mobility industry in Tanzania.Location: Dar es Salaam, Tanzania
Main tasks and responsibilities:
Own and manage Bolt’s operations strategy for Dar es Salaam, with a focus on fleet performance, marketplace health, and supply engagement
Lead initiatives to reactivate underutilized fleet vehicles and improve the performance of active drivers and fleet partners
Analyze operational data and local trends to identify growth opportunities and pain points, and develop actionable solutions
Build and strengthen relationships with fleet partners, drivers, and other stakeholders to increase loyalty and engagement
Collaborate with HQ teams including Product, Legal, Central Operations, and Marketing to execute on strategic priorities
Design and roll out city-specific growth campaigns and efficiency-enhancing initiatives
Track and report on KPIs, ensure operational excellence, and continuously seek process improvements
Host training sessions, workshops, and roundtables with key partners to ensure alignment and performance
About you:
You have 7+ years of experience in Operations, Startups, Strategy Consulting or other relevant organisations
You are a strong collaborator with excellent communication skills in English
You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
Experience is great, but what we look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
*Some perks may differ depending on your location.
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a direct role in shaping the future of mobility Impact millions of customers and partners in 500+ cities across 45 countries Work in fast-moving autonomous teams with some of the smartest people in the world Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work Enjoy the flexibility of working in a hybrid mode Take care of your physical and mental health with our wellness perks Be part of an international and diverse team, in which we ensure a cooperative work environment
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
