Senior Operations Specialist
Bolt
Senior Operations Specialist
We are looking for a commercially minded high-impact Business Analyst to help drive the performance and efficiency of our ride-hailing marketplace. This role is ideal for someone who enjoys going deep into data to uncover problems and opportunities, while also stepping back to understand the broader commercial and operational context.Location: London, United Kingdom
About the role
In this role, you will lead high-stakes analytical projects across rider and driver value propositions, retention, and forecasting. You won't just report data; you will use structured problem-solving and compelling storytelling to challenge the status quo and influence executive decision-making.
Main tasks and responsibilities:
About you:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a direct role in shaping the future of mobility.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!