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Airport Operations Leader

Bolt

Bolt

Operations
United States
Posted on Jan 9, 2026

Airport Operations Leader

We are looking for a strategic and impact-driven Airport Operations Lead to manage Bolt’s global Airport Program. This is a core strategic domain for Bolt and one of the highest-value demand use cases in the Rides businessLocations: Tallinn, Estonia | London, United Kingdom

About the role

Your mandate is to define the global airport strategy, lead cross-functional execution across 50+ markets, own performance of the Top 30 priority airports, and drive long-term defensibility through tenders, partnerships, and operational excellence. As the Airports Global Business owner, you will play a leading role in building transparency around total spend (including incentives, FTEs, and branding) and help shape the path toward greater financial ownership and ROI-driven decision-making. This is a high-visibility role, ideal for someone who thrives at the intersection of strategy, execution, and stakeholder alignment. This is a high-visibility role, suited for someone who thrives at the intersection of strategy, product influence, commercial negotiations, and complex multi-country execution, and who can meaningfully raise Bolt’s competitiveness against global players.

Main tasks and responsibilities:

Owning the Airports global business, driving forecasting, growth, ROI visibility and cost discipline across regions.
Defining and leading the global Airports strategy, including clustering, market penetration, commercial positioning, tenders, and long-term growth roadmap.
Supporting airport tenders and regulatory readiness, partnering with Public Policy and Legal to craft strong commercial cases and engage with airport authorities.
Developing and deploy scalable airport playbooks covering pricing, supply balance, pickup flows, user activation, product integration, and operational excellence.
Driving cross-functional execution with Product, Growth, Local Ops, Finance, and Public Policy, ensuring clear accountability, progress tracking, and results delivery.
Tracing and communicating core airport KPIs-GMV, capture rate, contribution margin, cost efficiency, S2FO, FO rate-identifying opportunities to improve discoverability, reliability, and rider experience.
Leading commercial positioning for key airports through competitive pricing, incentives, branding, and partnerships informed by market intelligence and ROI analysis

About you:

You have a minimum of 7 years of experience in program management, operations, category ownership, or similar roles with multi-country or regional scope.
You have demonstrated success in leading cross-functional, strategic programs across central and local teams.
You have an experience of managing multiple priorities across diverse markets, delivering business results through structured execution.
You have strong analytical mindset, with the ability to translate data into insights and ROI-driven decisions.
You have excellent communication and stakeholder management skills, with confidence in presenting to senior leadership and aligning across functions
You have high level of ownership, initiative, and self-direction; thrives in ambiguity and brings structure where needed.
You are proficient in project and program management tools, documentation, and tracking across complex initiatives.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Apply now and join us to make cities for people, not cars.

Become part of our Business Operations team

*Some perks may differ depending on your location.

Why you’ll love it here:

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.

Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities.

Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks*.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

See more open positions at Bolt
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