Senior Operations Specialist
Bolt
Senior Operations Specialist
We're looking for a sharp, data-driven and execution-oriented Senior Operations Specialist to support and drive key operational pillars in Uganda — Marketplace Performance, Rider Growth, Driver Growth, and Driver Engagement.This is a high-impact role where you’ll shape city performance through strategic planning, execution, and continuous performance improvement.You'll be responsible for managing city-level targets, supporting onboarding and reactivation of drivers, improving marketplace quality (surge, ETA, SC), and helping drive rider and driver loyalty.This is a hands-on role with a strong balance of analytical depth, commercial instinct, and operational excellence.Location: Kampala, Uganda
Main tasks and responsibilities:
About you:
Experience is great, but what we look for is drive, intelligence, and integrity.So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a key role in shaping Uganda's ride-hailing landscape
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
