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Strategy & Operations Manager

Bolt

Bolt

Operations
Posted on May 25, 2025
Bolt Food is looking for a Strategy and Operations Manager to discover, drive and oversee improvements across Estonia's operations. This person will closely collaborate with the General Manager in driving operational excellence, financial modeling, data analysis, strategic decision-making, and project management.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

As a Strategy & Operations Manager, your goal is to drive both the strategic direction and operational excellence of the country’s food delivery operations. Oversee, discover and drive improvements across country operations. You will play a key role in shaping the overall business strategy while ensuring that day-to-day operations align with and support broader objectives. Acting as a key partner to the General Manager, you will focus on driving growth, making data-driven decisions, and managing projects that enhance operational efficiency and strategic outcomes.

Main tasks and responsibilities:

  • Develop and execute country-level strategies that support both short- and long-term growth in food delivery.
  • Act as a strategic partner to the General Manager, providing analytical insights, business modeling, and recommendations for high-stakes decisions.
  • Leverage business and data analysis to inform strategic decisions.
  • Scale and improve country operations by reviewing current workflows and defining new processes that align with the strategic goals of the business.
  • Proactively report on KPIs and adjust strategies as needed.
  • Lead cross-functional projects that address the most critical strategic and operational challenges.


About you:

  • You hold a degree in Business Administration, Finance, Operations Management, or a related field.
  • You have several years of experience in operations, consultancy, business development, or analytics, with exposure to financial modeling, strategic planning, and team management.
  • You are a strategic thinker with advanced data analysis and financial modeling skills. You are adept at solving complex problems and analyzing large datasets to drive business insights.
  • You are a self-starter who proactively finds solutions to business challenges and takes ownership of projects from start to finish.
  • You are able to work optimally in a matrix environment driving cross-functional collaboration with excellent organizational and project management skills.
  • You have excellent communication skills in both Estonian and English.


Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 600+ cities across 50+ countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.