Junior Customer Support Specialist, Bolt Food
Bolt
Customer Service
Tbilisi, Georgia
Posted on May 4, 2025
We are looking for a highly motivated Junior Customer Support Specialist to help us build quality-oriented service for our customers.
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.
Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
About The Role
As a Junior Customer Support Specialist you will contribute to improve the quality and speed of Bolt Food's customer support. Are you after a high-impact role in a fast-growing organisation where you can build from scratch and scale both yourself and the business? Then this one might be for you.
Main tasks and responsibilities:
Why you’ll love it here:
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.
Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
About The Role
As a Junior Customer Support Specialist you will contribute to improve the quality and speed of Bolt Food's customer support. Are you after a high-impact role in a fast-growing organisation where you can build from scratch and scale both yourself and the business? Then this one might be for you.
Main tasks and responsibilities:
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality and speed of Bolt Food's customer support
- Be a key player in building a support team in a challenging growth environment
- Work in rotative shifts (05:00am-14:00pm; 09:00am-18:00pm; 16:00pm-01:00am; 18:00pm-03:00am; 20:00pm-05:00am)
- You're a great communicator
- You understand what outstanding customer support looks like and be ready to go the extra mile
- You are always ready to put customers first, be passionate about helping others
- You are curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- You have excellent spoken and written of Georgian and English
Why you’ll love it here:
- Play a direct role in shaping the future of food delivery.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- >Enjoy free Bolt Food delivery, health insurance, and wellness perks.
- Take part in team events and a dynamic, supportive work culture.
- Stay refreshed with free fruits and drinks in the office.
- Some perks may differ depending on your location and role.
