Group Product Manager - Rider Experience
Bolt
Product
Tallinn, Estonia
Posted on Mar 8, 2025
We are looking for a passionate Group Product Manager to join Bolt’s Product team in Tallinn, our headquarters. In this role you will set and execute the strategy for your group of domains. You will take complete ownership and be responsible for its success. You will work directly with a strong development team to ship solutions for different markets and collaborate with other product teams to support company wide initiatives. You'll have a hands-on role in shaping how transportation evolves in cities around the world
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
As the Group Product Manager for the Rider X at Bolt, you will oversee the evolution of the core rider experience, ensuring our app is intuitive, and seamless for millions of users worldwide. You’ll lead multiple product teams, looking after the acquisition, engagement and retention of our riders , driving strategy, execution, and alignment across functions. This role requires a deep understanding of user needs, exceptional team management skills, and the ability to navigate complex stakeholder dynamics to deliver a best-in-class experience. You’ll work closely with product managers, designers, engineers, and senior stakeholders to build a cohesive app experience that meets the demands of a fast-growing, global mobility platform.
Main tasks and responsibilities:
Why you’ll love it here:
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
As the Group Product Manager for the Rider X at Bolt, you will oversee the evolution of the core rider experience, ensuring our app is intuitive, and seamless for millions of users worldwide. You’ll lead multiple product teams, looking after the acquisition, engagement and retention of our riders , driving strategy, execution, and alignment across functions. This role requires a deep understanding of user needs, exceptional team management skills, and the ability to navigate complex stakeholder dynamics to deliver a best-in-class experience. You’ll work closely with product managers, designers, engineers, and senior stakeholders to build a cohesive app experience that meets the demands of a fast-growing, global mobility platform.
Main tasks and responsibilities:
- Leadership & Management: You will coach and develop a team of product managers, providing guidance and support to help them achieve their goals. You will promote a culture of continuous improvement, challenging the team to innovate and excel.
- User-Centric Approach: Act as a champion of rider needs, using data, behavioral insights, and user research to guide product decisions.
- Strategic Roadmap Planning: Develop and communicate the overarching roadmap for the rider experience app, ensuring alignment with company goals and balancing short-term execution with long-term vision.
- Stakeholder Management: Collaborate with cross-functional partners, including operations, engineering, design, marketing, and local teams, to ensure alignment and buy-in for initiatives.
- Experience Expertise: Serve as a user experience guru, advocating for best practices in design and usability to create intuitive and delightful rider journeys.
- Impact Measurement: Define and track success metrics to evaluate the performance of the rider app and its features, ensuring continuous improvement.
- Experience: 10+ years in product management, with 4+ years in a leadership role managing multiple product teams. Experience in fast-paced, technology-driven environments is preferred.
- User Experience Expertise: Deep understanding of user-centered design principles and a proven track record of delivering exceptional app experiences.
- Strategic Thinking: Ability to balance user needs, business goals, and technical feasibility to drive impactful decisions.
- Team Leadership: Strong experience in mentoring and leading diverse product teams, fostering a collaborative and high-performing environment.
- Data-Driven: Comfortable leveraging analytics, user research, and experimentation to inform decisions and measure success.
- Communication: Outstanding verbal and written communication skills, capable of simplifying complex topics for diverse audiences./point>
Why you’ll love it here:
- Shaping the future of an important product in a global yet entrepreneurial company.
- Working in an autonomous and fast-paced environment.
- Collaborating with top talent across multiple disciplines.
- Having a direct impact on product development and business growth.
- Enjoying a competitive salary and benefits package with opportunities for professional growth.
- Some perks may differ depending on your location and role.
