Senior Program Manager - Low Cost Categories
Bolt
Operations
Tallinn, Estonia
Posted on Jan 30, 2025
We’re looking for an experienced Senior Program Manager to join our Central Operations team.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
This is a pivotal role in leading and driving the growth of Bolt’s Low-Cost Categories. As Senior Program Manager you will be responsible for introducing and adopting innovative strategies, incorporating market trends, and ensuring the low-cost segment evolves in alignment with Bolt’s broader business objectives. Leveraging data insights, program area expertise, and strategic thinking, you will work to improve the user experience and value proposition for low-cost categories.
You will build strong relationships with stakeholders across regions, foster cross-functional collaboration, and guide program managers to ensure seamless execution and delivery that exceeds business expectations. A key focus will be driving initiatives that adapt to dynamic market conditions, ensuring competitiveness and sustainable growth.
Main tasks and responsibilities:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Why you’ll love it here:
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
This is a pivotal role in leading and driving the growth of Bolt’s Low-Cost Categories. As Senior Program Manager you will be responsible for introducing and adopting innovative strategies, incorporating market trends, and ensuring the low-cost segment evolves in alignment with Bolt’s broader business objectives. Leveraging data insights, program area expertise, and strategic thinking, you will work to improve the user experience and value proposition for low-cost categories.
You will build strong relationships with stakeholders across regions, foster cross-functional collaboration, and guide program managers to ensure seamless execution and delivery that exceeds business expectations. A key focus will be driving initiatives that adapt to dynamic market conditions, ensuring competitiveness and sustainable growth.
Main tasks and responsibilities:
- Identify, scope, prioritise, and drive strategic initiatives to ensure category growth, enhance the value proposition, and improve user engagement in the low-cost segment.
- Creation and dissemination of playbooks for effective category management in different regions, ensuring scalability and consistency.
- Lead the end-to-end implementation of programs by collaborating with key stakeholders, including local teams and central departments such as product, marketing, and operations.
- Take ownership of key low-cost category metrics, including GMV (Gross Merchandise Value) and contribution margin, ensuring the program delivers on its financial and operational targets.
- Contribute towards innovative pricing strategies and cost-effective service models that ensure market competitiveness while maintaining high standards of customer satisfaction and profitability.
- Minimum 7 years of experience working in program management or a related field.
- Experience in managing multi-country programs, with a proven ability to navigate and adapt to various market conditions and regulatory environments.
- Proven track record of successfully delivering complex programs on time and within budget.
- Demonstrated ability to work in a fast-paced, high-growth environment, with a focus on scaling programs efficiently and sustainably.
- Proven experience working cross-functionally with product, operations, and marketing teams to ensure cohesive program execution and alignment with business goals.
- Advanced proficiency in data analysis and interpretation, with a focus on leveraging data insights to inform strategic decisions and drive program success.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location and role.
