Operations Coordinator
Bolt
Administration, Operations
Madrid, Spain
Posted on Nov 23, 2024
We are looking for an analytical and solutions-driven Operations Coordinator to manage supply in our Spain ride-hailing operations.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
You will be responsible for growing supply while maintaining and improving on supply quality, performance and compliance.
You will be working closely with the Operations Specialists and Managers where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
Full-time position.
Main tasks and responsibilities:
Why you’ll love it here:
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
You will be responsible for growing supply while maintaining and improving on supply quality, performance and compliance.
You will be working closely with the Operations Specialists and Managers where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
Full-time position.
Main tasks and responsibilities:
- Hands-on supply management in Spain - working autonomously and taking initiatives through the stages of fleet and driver acquisition, activation and engagement.
- Designing and creating internal and external comms.
- Supporting our CS team with fleet and driver concerns and suggestions.
- Developing and executing strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.
- Supporting Operations Specialists and Managers on city and countrywide strategic projects.
- You are graduated in Business Administration / Economics / Engineering and you have 1-2 years experience.
- You have excellent communication skills in English & Spanish.
- You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth.
- You are data-driven analytical mindset and skills and you have advanced Excel skills.
- You thrive in a fast-paced environment, being detail-oriented and well organised.
- You are a hands-on - Someone who is not afraid of operational tasks, rolling up their sleeves and getting things done – no task can be beneath you
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location.
