Your space-enabled career begins here

Space-based technologies are the building blocks of these pillars of innovation:

Search for credible job opportunities with top entrepreneurial space companies.

Operations Coordinator



Administration, Operations
Amsterdam, Netherlands
Posted on Thursday, July 4, 2024
We are looking for a well organized Operations Coordinator to support our ride-hailing operations in the Netherlands, that is looking to make a direct impact.

Note: this role is only available to native Dutch speakers based in the Netherlands.

About Us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

About The Role

Main tasks and responsibilities:

Supporting all Bolt's business operations in the Netherlands

Find and respond resolutions to driver issues and questions both in-person and over email promptly

Verify, maintain, organise and audit driver and vehicle documentation

Support the local operations teams in local initiatives that contribute to supply growth, quality and compliance

Analyzing data – you will monitor our engagement, quality and utilization metrics and ensure a great experience for our users and drivers.

Building and maintaining effective relationships with other departments - Customer Support, Central Operations and Product

Creating and optimizing processes – efficiency is our priority; you will help us find the most efficient way to run operations.

About you:

0-3 years of experience in a project management/analytical position.

You have a hands-on workstyle, eager to make a direct impact

Native level Dutch and excellent spoken and written English

Keen attention to detail and an aptitude for problem-solving

Able to proactively address potential issues

Able to thrive in a high-volume, deadline-driven work environment

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

You will be part of a small team in the Netherlands that plays a direct role in shaping the future of mobility.

We offer a hybrid office option, but do have an amazing office in the Adam Tower, with views all over Amsterdam.

Impact millions of customers and partners in 500+ cities across 45 countries.

Work in fast-moving autonomous teams with some of the smartest people in the world.

Accelerate your professional growth with unique career opportunities.

Get a rewarding salary and stock option package that lets you focus on doing your best work.

Take care of your physical and mental health with our wellness perks.

  • Some perks may differ depending on your location.