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Account Manager



Sales & Business Development
Tallinn, Estonia
Posted on Friday, June 28, 2024
Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Estonia.

About The Role

As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

Your daily adventures will include:

  • Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.
  • Analyze key performance metrics to gain insights and improve customer performance.
  • Forecast growth and evaluate the achievement of our business goals.
  • Execute and refine our operational strategy, solve daily commercial and operational issues.
  • Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
  • Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
  • Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

About you:

  • 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.
  • Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.
  • Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
  • Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.
  • Ownership: ability proactively find solutions to business problems.
  • Passion: drive to work with new technologies or with food tech.
  • Excellent communicator: ability to effectively communicate with many stakeholders involved.
  • Outstanding project manager: capable managing multiple projects, resources, priorities and time.
  • Minimum language requirements: Estonian and English speaker.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.