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Operations Manager



Santiago, Santiago Metropolitan Region, Chile · Santiago, Santiago Metropolitan Region, Chile
Posted on Friday, June 28, 2024
We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to help us launch and grow our Micromobility operations in Chile.

About Us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

Your role will have a direct and tangible impact on local operations that you can see in real time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

Your daily adventures will include:

  • Lead the strategy design and execution to become a leading player in Chile
  • Define precise operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
  • Identifying trends, risks and improvement opportunities on a local level that may impact the business
  • Analyzing data – you will be monitoring supply and demand metrics to ensure marketplace health and act upon insights
  • Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency
  • Taking ownership of our growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals
  • Manage and ensure the successful development and training of operational teams, including also warehouse teams and mechanics
  • Monitor team performance and ensure a efficient mindset without compromising our standards on quality and safety
  • Uphold and promote the values of Bolt and ensure that organisational goals are translated into quantifiable targets for individuals and teams within your country

About you:

  • You have 5+ years of experience in both analytical and operational environments
  • You are comfortable with developing analytical and decision frameworks to support your strategies and decisions
  • You have experience managing teams with a strong operational background
  • You have a strong sense of ownership, with a hands-on approach
  • You are passionate about new technologies and mobility
  • You are a strong leader and collaborator with great communication skills

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks*.
  • Some perks may differ depending on your location.