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Operations Manager, Fleet



Paris, France
Posted on Saturday, June 1, 2024
We are looking for an entrepreneurial and solutions-driven Operations Manager with excellent analytical, leadership, and interpersonal skills to take ownership of our fleet-related ride-hailing operations.

About Us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Please note that this is a full-time permanent employment opportunity.

About The Role

As Operation Manager, you will be the owner of the fleet domain in France. You will be responsible for driving the growth of fleets in the Bolt platform. To achieve this goal, your main responsibilities will include leading partnerships to leverage fleet vehicles, creating programs for fleet drivers, improving the quality of fleets, maximizing our current fleet value proposition, launching new programs, and potentially developing an internal fleet.

You will have a direct and tangible impact on local operations that you can see in real time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

Main tasks and responsibilities:

  • Leading the fleet domain’s vision and strategic objectives to reach KPI targets, and drive the team towards the achievement of strategic objectives, aligning their efforts with the company's goals and vision
  • Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
  • Setting ambitious goals and clear action plans with the team, steering towards high performance and empowering them towards success
  • Overseeing the process definition and implementation to ensure operational excellence within the domain
  • Overseeing the design and execution of commercial partnerships and operational strategies to strengthen our value proposition
  • Identifying trends, risks and improvement opportunities on a local level that may impact the business
  • Analyzing data to optimize Bolt’s marketplace health for drivers and riders
  • Developing and nurturing critical relationships that will grow our business (stakeholders include: commercial partners; drivers; fleet owners; unions; regulators; government officials; local communities etc.)
  • Stay up to date with industry best practices, local initiatives and emerging trends in the vehicle and ride-hailing fields, incorporating relevant advancements into the domains’ plans

About you:

  • You have 5+ years experience in an analytical, operational or entrepreneurial position with 3+ years in managing teams
  • You are a strong leader and collaborator with excellent English and French communication skills (both verbal and written)
  • You are passionate about new technologies and ride-hailing
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You have a strong sense of ownership with a hands-on approach
  • You are comfortable with developing analytical and decision frameworks to support your strategies and decisions
  • You thrive in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Take care of your physical and mental health with our wellness perks.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
  • Some perks may differ depending on your location and role.