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Senior Operations Specialist



Baku, Azerbaijan
Posted on Saturday, June 1, 2024
We are looking for an analytical and solutions-driven Senior Operations Specialist to manage supply in our Azerbaijan ride-hailing operations.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

As an Senior Operations Specialist will have a direct and tangible impact on local ride-hailing operations that you can see in real-time. You will be working closely with the Operations Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

Your daily adventures will include:

  • Hands-on supply management in Azerbaijan - working autonomously and taking initiatives through the stages of driver acquisition, conversion and activation
  • Build project feasibility models and support the team in monitoring and optimising project and segment profitability
  • Coordinate OPEX reporting and optimise operational costs
  • Create and optimise processes – efficiency is our priority; you will help us find the most efficient way to run operations
  • Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements
  • Hands-on supply management in Poland - working autonomously and taking initiatives through the stages of driver acquisition, conversion and activation
  • Analyse data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation
  • Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges

About you:

  • You have 2+ years experience in an financial analytical position
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English and Azerbaijani
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organised
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.