Junior Customer Support Specialist, Bolt Food
Bolt
Customer Service
Tbilisi, Georgia · Tbilisi, Georgia
Posted 6+ months ago
We are looking for a Junior Customer Support Specialist for Bolt Food.
Morning shift: 09:00am-18:00pm
Midday shift: 14:00pm-23:00pm or 16:00pm-01:00am
Night shift: 18:00pm-03:00am, 19:00pm-04:00am, 20:00pm-05:00am, 05:00am-14:00pm
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.
About Us
Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!
About The Role
As a Junior Customer Support Specialist you will contribute to improve the quality & speed of Bolt's customer support. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you.
Salary: 1690GEL Gross + Annual Bonuses
Probation Period: 6 months
Your daily adventures will include:
Why you’ll love it here:
Morning shift: 09:00am-18:00pm
Midday shift: 14:00pm-23:00pm or 16:00pm-01:00am
Night shift: 18:00pm-03:00am, 19:00pm-04:00am, 20:00pm-05:00am, 05:00am-14:00pm
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.
About Us
Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!
About The Role
As a Junior Customer Support Specialist you will contribute to improve the quality & speed of Bolt's customer support. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you.
Salary: 1690GEL Gross + Annual Bonuses
Probation Period: 6 months
Your daily adventures will include:
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
- Be a key player in building a support team in a challenging growth environment
- Work in rotative shifts: day (9am – 6pm)/evening (2pm-11pm) / weekend
- You're a great communicator
- You understand what outstanding customer support looks like and be ready to go the extra mile
- You are always ready to put customers first, be passionate about helping others
- You are curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- You have excellent spoken and written of Georgian and English
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location.
