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Senior Product Manager, Courier



Tallinn, Estonia
Posted on Sunday, February 11, 2024
We’re looking for a Senior Product Manager to join our Courier team in Bolt’s Food & Groceries delivery vertical in Tallinn, our headquarters.

In this role you will set and execute the strategy of the Courier domain, a domain responsible for logistics, and key actor of success in our delivery marketplace. You will have full ownership of product strategy, roadmap and development priorities while managing a cross-functional team of product analysts, data scientists and engineers to ideate, build, measure and ship solutions that will enable the growth and profitability of the vertical. If you like solving tough optimization problems, are user-focused and enjoy seeing the results of your work benefit millions of users then this might just be for you.

Every week millions of hungry eaters open our app to find the best restaurant and food they desire to treat themselves with. Bolt Food offers an immense choice to cater for every special need, and we keep onboarding new merchants every day. The key challenge of the Courier domain is to optimally distribute the millions of orders among our active couriers, while making sure the food is delivered fast, served warm and the couriers rewarded well.

About Us

Bolt Market is a grocery delivery service, operating on top of Bolt Food delivery platform. By combining vertically integrated and partnership setups, we’re currently operating in 7 European countries (and counting). While other players in our domain are laying off people and winding down operations, we manage to build sustainable business with very lean teams, with an ambition to reshape how people get their everyday food through technology and operational excellence.

Please note that Berlin is a tech-hub where we are hiring locally only, and Bolt will not support your relocation to Berlin. However, relocation to Tallinn (our HQ) will be supported. See the relocation support we are providing here. If this role is interesting to you, and you’re currently located outside of Berlin, please consider this role in Tallinn, Estonia instead.

About The Role

As a Senior Product Manager you will be responsible for defining the product strategy for your domain based on the group’s strategy.

We’re looking for someone that is able to contribute directly to the group’s strategy, and define measurable success metrics on the P&L level.

Your ability to build strong partnerships with cross-domain and cross functional stakeholders, and influence their strategy and decision making, will be essential to your success in this role.

You will be responsible for the delivery of projects cross-functionally, taking ownership of implementation, and suggesting improvement across the business.

Your daily adventures will include:

  • Defining the product strategy and roadmap in alignment with domain(s) and/or vertical objectives and user needs.
  • Designing experiments for deliverables (with your analytics partner) to inform product decisions and positioning
  • Collaborating with cross-functional teams (engineering, design, marketing, etc.) to drive product development through all stages from concept to launch
  • Prioritization of features and enhancements based on a deep understanding of customer requirements and data analysis.
  • Defining and tracking key product metrics to measure product success and iterate on the product based on data insights.
  • Leading and facilitating product development processes, including sprint planning, backlog grooming, and product reviews.
  • Acting as the primary point of contact for all product-related matters (in your domain(s) and/or vertical) and provide regular updates to stakeholders.

About you:

  • We’re looking for an experienced Product Manager, who would be particularly strong in:
    • You possess proven experience as a senior product manager or in a related role, preferably in a fast-paced technology or internet-based company.
    • You have demonstrated success in launching and scaling successful products in a similar domain.
    • You have a strong understanding of product development methodologies (Agile, Scrum) along with experience in utilizing product management tools.
    • Your strengths includes excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
    • Your communication and collaboration skills are exceptional, allowing you to effectively collaborate with cross-functional teams and influence stakeholders.
    • You have a proficient command of spoken and written English.

Bonus points for:

  • experience in E-commerce, Grocery and Food Delivery and other domains where you have to deal with large sets of various goods
  • great customer empathy — both towards users of Bolt Food application, and towards category managers and other internal stakeholders
  • ability to make decisions and persuade others — based on a strong data evidence, whenever possible, or based on research, common sense and experience when it’s lacking
  • previous experience of building great international products and working in lean startup environment

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • You like to work on real-life projects and gain hands-on experience
  • You are all about efficiency and simplicity, and prefer to avoid unnecessary complexity
  • You love being a part of fast-moving autonomous teams, and work with some of the smartest people in the world
  • You are proud to deliver as much impact that in other companies an entire department can’t handle
  • You enjoy various team events to get to know your colleagues — across multiple countries and with diverse backgrounds
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.