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Category Manager, Premium



Warsaw, Poland
Posted on Sunday, February 11, 2024
We are looking for a Category Manager to join our Central Operations team to drive growth and success of the premium categories on our platform.

About Us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

As a Category Manager, you will be implementing strategic initiatives, improving operational metrics, and collaborating cross-functionally to create a high class ride experience in our premium categories.

Main tasks & responsibilities:

  • Strategic initiative leadership: Drive the strategic initiatives that aim to optimise both rider and driver success in premium categories.
  • Service level establishment: Establish the sustainable service level for premium categories in our markets through comprehensive performance analysis, continuous enhancement of operational metrics and creation of playbooks for category management in different regions.
  • Cross-functional relationship management: Build strong relationships with stakeholders to ensure seamless and effective delivery of strategic initiatives prioritising the overarching goal of augmenting the overall rider experience.
  • Growth analysis: Systematically understand and refine the key factors for the growth.
  • Market expansion and launch strategy: Find new markets and opportunities for premium expansion and establish launch strategies for the categories.
  • Pricing optimisation: Identify opportunities for pricing optimization.

About you:

  • You have 5+ years previous experience working in Operations, Category or Program Management.
  • You feel comfortable with Lean/Six Sigma tools and other problem solving methodologies to assess the efficiency and effectiveness of current operations and drive continuous improvement.
  • You eliminate ambiguities fast to get to the root cause of a problem.
  • You are highly analytical and have a data-driven mindset with great Excel skills.
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English.
  • You are a self-starter with a can-do attitude, ability to take initiative, learn quickly, and think independently.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.