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Senior Data Analyst, Central Operations



IT, Operations, Data Science
Bucharest, Romania
Posted on Tuesday, November 14, 2023
We are looking for a Senior Data Analyst, Central Operations to join Bolt Food’s Central Operations team on our journey to discover and drive performance improvements all over our markets throughout Europe and Africa and work both with local and HQ teams to achieve our delivery goals.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

The Central Operations team consists of individuals from all over the world who are closely working together on building the foundations for us to scale our operation globally across the following functions: Courier Operations, Merchant Operations, Marketplace, and Operational Excellence.

You will be helping us build Bolt Food by supporting one or more of these areas in a very dynamic environment. We expect you to be a genuine and proactive team player as you will need to embrace ambiguity at a global scale and approach business challenges in a data-driven and structured manner. It is key to have great attention to detail and the ability to manage multiple projects and stakeholders at once, with strong prioritization skills.

Your daily adventures will include:

  • Data Management. Manage the usability, integrity & availability of our data. Build, maintain and improve data pipelines.
  • Data Analysis. Deep-dive into the data to answer questions such as: when and why are couriers most likely to churn and how can we detect it? How do we measure the success of our merchant partners during their early lifecycle? How can we do better in managing supply-demand balance in peak hours?
  • Reporting & Dashboards. Build and maintain reports and dashboards that support key activities and decision making for central and local teams.
  • Project Management. You will work closely with different stakeholders from Central Operations, Product, Commercial and local teams in order to resolve the most challenging issues in either our courier, merchant or marketplace operations.
  • Leader among peers. You would be expected to be a leader among your analyst peers, working on onboarding, training, and coaching more junior team members to help them grow and develop.

About you:

  • 3+ years of background in a Data Analyst role with experience in collecting, organizing and analyzing big volumes of data. Experience in Project Management is a strong plus.
  • Experience with building efficient data models is a must (ETLs, dbt, Airflow, Databricks, etc).
  • Advanced SQL and Python skills; experience with data visualization tools (Looker, Tableau etc.) is a strong plus.
  • Excellent communication & written skills in English.
  • Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or related field.
  • Based in Tallinn, Warsaw, Lisbon or Bucharest.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.