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Operations Coordinator



Administration, Operations
Riga, Latvia
Posted on Tuesday, November 14, 2023
We are looking for an Operations Coordinator in Riga to support our car-sharing fleet and daily operations. It’s an exciting once-in-a-lifetime opportunity to join the fast-growing mobility sector and Europe’s transportation unicorn.

Please note that this is a full-time permanent employment opportunity. The monthly gross basic salary for this role ranges from €15.864 Annual + OTE and will depend on your skills, knowledge, and experience.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

As an Operations Coordinator your main tasks will be administrative, but with some project management tasks as well. You are an independent worker who wants to develop in their role.

Your daily adventures will include:

  • Performing administrative fleet-related tasks.
  • Managing fuel fraud cases.
  • Managing fines (parking, traffic violations), and penalties (users breaching T&Cs), including communication with customers - informing them about fines/penalties.
  • Managing user-reported vehicle damages and feedback from the application.
  • Managing user speed traffic and parking violations with external partners i.e. CS, the police and the municipal police.
  • Helping external partners (the police, insurance companies, etc) to investigate accident and fraud cases.
  • Handling fuel compensations.
  • Handling communication with external parties i.e. the police, the municipal police, and city councils.
  • Extra responsibilities will be shown in our processes sheet.

About you:

  • You have a data-driven mindset.
  • You are excellent in communication in English and Latvian.
  • You are a hustler, not stopping after 20 obstacles a day.
  • You are energetic and a problem solver.
  • You take responsibility for your work but be able to delegate tasks.
  • You have a data-driven mindset.
  • You are a team player who is conscious about his/her methods of communication and both his/her own and the team’s performance.
  • You are passionate about cars and new technologies.
  • You have prior work experience in a dynamic environment.
  • You have good understanding of vehicle maintenance and repair processes.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.