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Operations Coordinator



Administration, Operations
Baku, Azerbaijan
Posted on Monday, November 13, 2023
We are looking for a proactive Operations Coordinator to work collaboratively with our Operations team on specific short-term and long-term projects.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

You will oversee tasks delegated to you by the Operations Manager, coordinate with all necessary vendors and service providers, and ensure that projects move forward on time and on budget. You will need to be highly organized, adaptable, and able to prioritize tasks while working independently.

Your daily adventures will include:

  • Supporting all Bolt's business operations in Azerbaijan.
  • Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.
  • Work collaboratively with the Operations Manager and team to maximize productivity
  • Tracking progress of on-going action items, flagging likely challenges and conflicts.
  • Offering support by checking up on delivery of initiatives, projects and changes.
  • Report updates verbally and in written form to management
  • Building and maintaining effective relationships with other departments - Operations, Marketing and Customer Support
  • Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers.

About you:

  • 1-3 years of experience in a project management/analytical position.
  • Exceptional communication and interpersonal skills
  • Excellent spoken and written English and Azerbaijani.
  • Keen attention to detail and an aptitude for problem-solving
  • Able to proactively address potential issues
  • Excellent computer skills, including experience with Microsoft Office Suite
  • Collaborative working style and team-player attitude
  • Able to thrive in a high-volume, deadline-driven work environment

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.