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Account Specialist



Sales & Business Development
Vilnius, Lithuania
Posted on Friday, November 10, 2023
We are looking for an Account Specialist to join the Bolt Food team in order to build and grow strong partnerships. It’s an exciting once-in-a-lifetime opportunity as you would work with smart people, come up with scalable solutions to operational problems, and see the results of your work each day. Let’s build the future of food delivery together!

Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role ranges from 26,543€ to 39,814€ and will depend on your skills, knowledge, and experience.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Bolt Food currently operates in 22+ countries across Europe & Africa and will expand to more markets in the next few years!

About The Role

You’ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Food organisation and beyond.

Your daily adventures will include:

  • Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs.
  • Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.
  • Observe market specific behaviour to identify strengths and opportunities for improvement and growth.
  • Creating account plans to grow volumes from existing clients.
  • Replying to client queries and solving their challenges.
  • Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.
  • Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
  • Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
  • Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).

About you:

  • BS degree in Business Administration, Operations or related field.
  • 2-3 years of experience in account management, business consultancy, business development.
  • Proven track record of client success and consistently achieving metrics and revenue targets.
  • Excellent communication & written skills in English .
  • You're empathic and customer oriented.
  • Good analytical skills.
  • Ability to interpret and present data to support decision-making.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

  • Play a direct role in shaping the future of food delivery.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.