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Sr. New Glenn Launch Support Specialist

BLUE ORIGIN

BLUE ORIGIN

Customer Service
Florida, USA
Posted on Aug 28, 2024

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!

This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable.

As part of a small, passionate, and accomplished team of experts, you will lead technical teams to integrate customer payloads onto the New Glenn launch vehicle. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact our relationship with customers and enable integration and launch of their payloads. Passion for our mission and vision is required!

Responsibilities include but are not limited to:

  • Support the Blue Origin Mission Flight Director in managing launch campaign operational activities including launch day seating, communications requirements, process documentation, and integrated timelines
  • Integrate Blue Origin launch day processes with external stakeholder (customer, SLD 30/45, etc.); launch campaign requirements, addressing launch constraints, polling processes, timelines, and readiness reporting
  • Collaborate across launch execution, mission management, and customer experience teams to establish mission specific launch campaign processes in support of customers and contract requirements
  • Lead Launch Operations and Launch Campaign working groups to design effective and seamless launch campaign processes; develop related reference materials
  • Working closely with the Mission Operations Training team, organize and oversee customer-related launch dress rehearsal activities, presenting mission academics to teams and customers, exercising relevant anomaly scenarios, and training customers to ensure seamless launch countdowns
  • Ensure ITAR compliant launch day operations for customers and partners in coordination with legal, customer experience, and mission operations teams

Minimum Qualifications

  • B.S., in engineering or equivalent
  • 10+ years overseeing launch campaign integration processes including readiness checks, rehearsals, seating plans, and communications net requirements
  • 15+ years industry experience in launch systems, launch day processes, and customer integration
  • Extensive familiarity with USG launch customer processes including NASA, SLD 30/45, and USSF
  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

  • Top Secret eligibility with current SSBI & SCI Eligibility
  • Exceptional leadership, organizational, team building skills, and people management skills
  • Familiarity with range infrastructure and teams involved in processing communications, telemetry, winds analysis, etc.
  • Experience in working with commercial teams, international customers, and a wide variety of spacecraft systems

Applications will be accepted on an ongoing basis until the requisition is closed.

Inclusivity Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Benefits

Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “EEO Is the Law,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com.

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.