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Bird’s cleaner, affordable, and on-demand mobility solutions are available in more than 400 cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Job Summary:

We seek a dedicated Maintenance Lead to join our dynamic team at Bird through our trusted staffing partner, TalentBurst, to ensure our fleet remains in optimal working condition. The ideal candidate will perform routine and preventive maintenance, conduct vehicle repairs, and manage material movement within the warehouse.

Responsibilities:

• Oversee and execute advanced repair and diagnostic tasks to ensure optimal maintenance and functionality of the fleet.
• Lead and coordinate extensive vehicle repairs, including the disassembly and refurbishment of Bird vehicles.
• Maintain proactive and effective communication with supervisors, providing regular updates on progress, challenges, and successes in the service center.
• Collaborate with team members and provide guidance, while also demonstrating the ability to work autonomously when required.
• Manage material movement, including scooters and inventory, within the warehouse efficiently and accurately.

Safety:

• Maintain a safe and clean warehouse compliant to OSHA standards
• Champion a culture of safety in the workplace
• Address and investigate safety incidents as applicable in a timely manner according to company standards

Quality:

• Follow established safety procedures to ensure Bird riders are on the safest vehicles
• Uphold the Bird standard of quality on vehicle repair, maintenance, and refurbishment

Productivity:

• Sustain deployed fleet targets in market
• Create Mechanic shift schedules and ensure adequate mechanic team coverage
• Onboard, train, and lead a team of Mechanics while assigning daily tasks as needed and ensuring workflow is efficient.
• Set and uphold standards for productivity: repairs and book time
• Performance management mechanics to address issues with productivity, attendance, or attitude. Provide feedback to the management team on team performance.
• Model and promote a culture of teamwork and hustle

Inventory management:

• Manage vehicle inventory processes such as check-in, scrap, and hard counts
• Cycle charge in-warehouse vehicles to prevent battery degradation during storage
• Audit and maintain healthy levels of spare parts and tools to ensure team productivity

Reporting:

• Ensure work order compliance across creation, repair logging, and quality checks throughout the vehicle repair lifecycle
• Accurately track and report productivity numbers and KPIs daily
• All other duties as assigned

Requirements:

• 1-2 years of experience in a lead or supervisory role in a high-growth, fast-paced environment.
• Passion for technology and vehicles, with a strong understanding of hand tools and repair processes.
• Proficiency in using smartphone apps and navigating digital platforms.
• Strong problem-solving skills with the ability to adapt and learn quickly.
• Excellent time management, organizational, and communication skills.
• Ability to handle physical tasks, including bending, stooping, and lifting up to 40 pounds frequently.
• Flexibility to work varied shifts, including weekends, with a focus on maintaining a clean and organized work station.
• Ability to stand for extended periods, up to 8 hours per day.
• Experience in mechanical repair, logistics, warehousing, or inventory management is preferred.

Preferred Qualifications:

• Previous mechanical or related experience.
• Background in delivery/transportation, logistics, warehousing, or inventory management.

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

As an employee of TalentBurst, you enjoy the benefits they offer. At Bird, you’ll be able to help with our mission to bring environmentally friendly transportation to everyone!

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.