IT Service Desk Engineer Intern
Astrolab
IT
Hawthorne, CA, USA
USD 75k-89k / year + Equity
Astrolab is looking for an IT Service Desk Engineer Intern to support our day-to-day IT needs. This is a hands-on, customer-first role focused on keeping our team productive by resolving issues quickly and delivering great end-user support.
- Application Deadline
- June 01, 2026
- Department
- IT
- Employment Type
- Full Time
- Location
- Hawthorne, California
- Workplace type
- Onsite
- Compensation
- $75,000 - $89,000 / year
What you'll do:
- Own and manage incoming IT support tickets from start to finish
- Image, configure, and deploy laptops for new and existing employees
- Support user onboarding and offboarding (accounts, access, equipment)
- Track and manage IT assets (inventory, assignments, returns)
- Set up and support audio/video for meetings and team events
- Partner with the Cloud Engineering team when issues escalate or overlap
- Willing to jump into other areas of IT and assist where necessary
- Willing to learn new products and services
What you'll bring:
- Education: Currently pursuing or recently graduated with a bachelor’s degree in information technology or related fields
- Experience: At least 3 months of hands-on experience outside of the classroom, including extracurricular project teams, personal projects, or prior internship/work experience
- Exposure to Office 365 suite of products
- Exposure to Windows 11, MacOS, iOS
- Scripting capabilities a plus
- Must be able to lift 50lbs
- You must be willing to work nights and weekends if necessary.
Benefits and Perks
- Join a team of best-in-class engineers building the foundation of planetary surface exploration
- Equity ownership in the company
- Comprehensive health benefits, including medical, dental, vision, and mental health support
- 401(k) plan with company match
- Flexible PTO and parental leave
- Home office set up reimbursement
- Weekly lunch stipend, plus complimentary snacks and beverages on-site
- Once a month social hour on-site with food and drinks
About Astrolab
Our Hiring Process
Application Review
Recruiter Phone Interview
Video Interviews
On-site Interview
Astrolab is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, marital status, disability, or veteran status. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to careers@astrolab.space. We strive to remove unconscious and unnecessary barriers to build the best team. While we’ve outlined what an ideal candidate could look like, we know that you may bring something unanticipated and essential to the team. If you’re reading this and can see yourself contributing, please register below.