Sr. IT Specialist
Astrolab
IT
hawthorne, ca, usa
USD 105k-125k / year
Posted on Jun 4, 2025
Venturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system. We are seeking motivated, creative, and exceptional people to join our world-class team.
Astrolab is looking for a reliable and customer service minded IT Specialist to join our team and provide critical IT support and maintenance. As an IT Specialist, you will play a pivotal role in ensuring the efficient functioning of our IT infrastructure and enabling our team members excel in their roles.
- Department
- IT
- Employment Type
- Full Time
- Location
- Hawthorne, California
- Workplace type
- Onsite
- Compensation
- $105,000 - $125,000 / year
- Reporting To
- John Cararella
What You’ll Do:
- Provide on-site technical support to address IT issues, troubleshoot hardware and software problems, and resolve technical challenges
- Setup of new user equipment including laptops, tablets and phones and configuring user requirements including software and inclusion with Entra and Intune
- Basic understanding of network configuration and troubleshooting
- Collaborate with remote IT teams to assist in system upgrades, patch management, and maintenance tasks
- Assist in the setup and maintenance of audiovisual equipment for presentations, meetings, and collaboration
- Manage user accounts, permissions, and access control to ensure data security and privacy
- Maintain accurate records of IT assets, equipment, and inventory
- Provide technical training and support to employees to enhance their IT skills and resolve basic IT-related issues
- Collaborate with external vendors for equipment procurement and repairs when necessary
- Have hands-on experience with Microsoft Office 365 including creation, management and troubleshooting of issues within the platform and within SharePoint
- Have hands-on experience with Azure (creation of VMs and related objects/networking), Entra and Intune for system management including group policy setup, modification and troubleshooting
What’s Prepared You:
- Associates degree (or higher) in an information technology related field OR a high school diploma/equivalent and 5+ years’ of experience in an IT support function
- Experience with endpoint software automation (Microsoft Autopilot)
- Experience setting up virtual machines and other supporting elements in Azure
- Microsoft Office 365, Exchange, Entra, Intune and SharePoint experience preferred
Additional Requirements
- Must be able to bend, crouch, reach, and stoop on occasion (I.e. running network cables and installing hardware)
What We Offer:
- Work with a team of best-in-class engineers building the foundation of planetary surface exploration
- Ownership in the company
- Medical, dental, and vision coverage
- 401(k) with matching
- Flexible time off and parental leave
- On-site snacks, beverages, and 2x weekly lunches
- Flexible work environment
About Astrolab
Having a strong, inclusive, and inspired team is essential to accomplishing our bold mission. Employees are our biggest asset, and we are deeply committed to them and our values. At Astrolab we…
Demonstrate and inspire trust. Interactions are direct, honest, and respectful. We are fair and transparent with what we do and why.
Thrive in balance. Balance gives us perspective and keeps us motivated and inspired. We commit to rewarding work and a fulfilling personal life.
Seek diverse perspectives. We ask questions, engage in productive debate and offer alternatives to ensure our solutions and products are robust and a reflection of our collective best.
Move with purpose. Quality and reliability are accomplished through efficient ideation and iteration. We act with a sense of urgency and deliver what we promise, always with the big picture in mind.
Make an impact. We intentionally move our community and industry into the future through our work, practices, and actions.
Our Hiring Process
Stage 1:
Application Review
Stage 2:
Recruiter Phone Interview
Stage 3:
Video Interviews
Stage 4:
On-site Interview
Astrolab is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, marital status, disability, or veteran status. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to careers@astrolab.space. We strive to remove unconscious and unnecessary barriers to build the best team. While we’ve outlined what an ideal candidate could look like, we know that you may bring something unanticipated and essential to the team. If you’re reading this and can see yourself contributing, please register below.
