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Worker Type

Job Description

Summary

The Operations Support Specialist I is responsible for a wide variety of tasks and functions required to support the Field Operations organization, Flight Service Representative organization as well as other cross functional areas of the business. This position works closely with the MUAS department heads in the day-to-day operations.

Position Responsibilities:

• Processes Letters of Authorization, Country Clearance Request, and APACS/Call Forwards for travel to USG Areas of Responsibilities.
• Maintains and creates export licenses as required for such travel.
• Schedule and tracks all requirements for international travel supporting Field Operations, Field Demos and Field Services personnel.
• Schedule and tracks all equipment within the Field Operations organization to report statuses, locations, and issues with schedule.
• Assists with resolving schedule conflicts and assessing earned value.
• Interacts with government agencies to coordinate mobilization of personnel under military contracts.
• Responsible for the development and processing of Deployment Letters, passport renewals and visas for all international deployments involving Field Operations, Demos, and Services
• Develops and manages deployment and pre-deployment activities schedules for all training and Support Services opportunities.
• Identifies critical paths on project schedules and provide weekly updates of project schedules.
• Administers record keeping program for Field Operations.
• Assists Global Logistics Coordinator with tracking and shipment of equipment being exported or imported by company approved international freight forwarders.
• Conducts general, daily administrative support tasks under moderate supervision; applies company policies and procedures to resolve a variety of issues.
• Assists with visitor requests, customer visit preparation, meeting scheduling and other general administrative duties as assigned.
• Other duties as assigned.

Basic Qualifications (Required Skills & Experience):

• Bachelor's degree in Business Administration or related discipline is required or equivalent combination of education, training, and experience
• 5+ administrative support experience for multiple levels of leadership
• Strong proficiency with Microsoft Office applications (e.g., Excel, PowerPoint, Word, Outlook) required
• Experienced with MS Project, MS Office and other planning/scheduling computer tools
• Demonstrated experience arranging domestic and international travel for employees
• In-depth knowledge of company guidelines, policies and export licensing is required

Other Qualifications & Desired Competencies:

• Previous experience in a technology and/or international business environment, preferred
• Demonstrated effective problem-solving, multi-tasking, analytical, interpersonal and communication skills
• Highly organized and effective at organizing others to execute missions
• Possesses strong decision-making skills and attention to detail
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Displays strong initiative and drive to accomplish goals and meet company objectives
• Consistently demonstrates teamwork, collaboration and puts the success of the team above one's own interests
• Takes ownership and responsibility for current and past work products
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Physical Demands:

• Movement of product at 50 lbs or less (Occasional)
• Movement of product in teamwork fashion (assisted by other personnel and/or equipment) at 200 lbs or less (Occasional)
• Ability to work in an office environment (Constant)
• Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.

The salary range for this role is:

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply. NO agencies please.

Who We Are

Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we’ve been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world’s most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution’s permanent collection in Washington, DC.

Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.

What We Do

Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company’s hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR